Return Policy

Regarding Returns

At maxandjane SkinCare, we want to make sure that you have the most enjoyable experience possible, both when you make your purchase, and when you are using our products.

When you wish to return an item, we appreciate knowing the reason for the return, as it helps us to learn.

If you wish to return an item, please include:Your name, email address, phone number, copy of your invoice and the reason for your return.

If the item was a gift, note “gift” on the back of the invoice.

Please address your return to:
maxandjane Online – Returns Dept.
1549 Vista Hermosa Rd.,
Jemez Pueblo, N.M. 87024

For your protection, we recommend that you send your return via U.P.S. or insured Parcel Post. Shipping costs are not included in the refund. Your return will be processed promptly upon its arrival.

Only products purchased at maxandjane.com may be returned for refund at this address.

In the case if damaged items, please call us immediately at 575-829-4556